Anti-Spam Policy

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Introduction

At ZenaGames, we take a firm stance against spam in all forms. This Anti-Spam Policy outlines how we handle email communication, newsletter practices, and incoming messages through our website. By engaging with our services or submitting any form, you agree to communicate responsibly and in compliance with this policy. Our goal is to ensure a respectful, professional, and secure digital environment for all users.

Zero Tolerance for Spam

ZenaGames does not send unsolicited emails or messages. You will only receive communication from us if you have filled out a form, booked an appointment, or subscribed to our newsletter. Any email marked as spam will be investigated, and users found abusing our systems will be blacklisted. We also prohibit bots or third parties from using our forms to send spam.

Valid User Consent

Every subscriber to our newsletter or contact system provides consent voluntarily. We use double opt-in mechanisms where applicable to ensure intentional subscription. No automatic enrollments or hidden sign-ups are implemented on our site. You may withdraw your consent at any time through unsubscribe links or direct requests.

Prohibited Content and Behavior

We do not tolerate the use of our contact forms or appointment system for sending unsolicited promotions, phishing links, abusive language, or irrelevant materials. Any such attempts will result in immediate removal and reporting. Users are required to keep messages professional, relevant to game development, and free from misleading content.

Email Practices

ZenaGames only sends emails that contain meaningful, project-related or studio-related information. All newsletters and updates include a visible unsubscribe option. We never share, sell, or rent your email address to third parties. If you believe you’ve received a message in error, please contact us for immediate resolution.

Reporting Spam

If you suspect spam originating from or targeting our platform, please report it to us immediately. Provide any relevant details such as email headers or message content. We take all spam reports seriously and will act swiftly to investigate and block misuse. Protecting our users and partners from unwanted digital communication is a top priority.

Contact Us

To report spam or discuss this policy, feel free to reach out:

Email: info@zenagames.com

Phone: +91 7010489727

Address: 27C, Bosepukur Rd,Bosepukur,Kolkata, West Bengal 700042